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Refund & Withdrawal Policy

Tea & Empathy | rachel@teaandempathy.com

Your Right of Withdrawal

You have the right to withdraw from your purchase within 14 days of the date your contract is concluded (for digital products, memberships, and services) or the date you receive your goods (for physical products), without giving any reason.

Important Exception — Digital Products & Online Access

By completing your purchase and ticking the consent checkbox at checkout, you expressly request immediate access to your digital products, courses, or membership. You acknowledge that by doing so you waive your 14-day right of withdrawal once access has been granted.

If you have not yet accessed any digital content, Online Access, or attended any Session, your right of withdrawal remains intact within the 14-day period.

How to Cancel

To exercise your right of withdrawal, notify us in writing within 14 days by emailing rachel@teaandempathy.com with your name, order details, and a clear statement that you wish to withdraw.

Refunds

If your withdrawal is valid, we will refund your payment in full within 14 days of receiving your cancellation request, using the same payment method you used to purchase.

Questions?

Contact us at rachel@teaandempathy.com